We do not offer returns or exchange unless the product is damaged or incorrect.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.
To start a return, you can contact us at firstname.lastname@example.org with a picture attachment of the incorrect or damaged product and a opening video of the parcel. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com
DAMAGES & ISSUES
Please inspect your order upon reception and contact us within 24 hrs if the item is defective, damaged or if you receive the wrong item, don't forget to mail us with an attachment of the product picture and opening video that you have received ,so that we can evaluate the issue and make it right.
Please contact us at firstname.lastname@example.org
If you would like to apply for a refund considering the reasons mentioned above, please do mention the reason for applying for the same, when you mail us if you would like to opt for a refund or an exchange.
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded. Please remember it can take some time for your bank or credit card company to process and post the refund too.